This Cookie Policy explains how Alchemy Web LLC, trading as Tringg (“Tringg,” “we,” “us,” or “our”), uses cookies and similar technologies on tringg.ai and related websites that link to this policy (together, the “Site”). It also explains the choices available to you.

This policy should be read with our Privacy Notice. It applies to the Site and does not describe technologies used solely within a restaurant’s telephone service.

1. What cookies and similar technologies are

Cookies are small text files stored on your browser or device. They allow websites to function, remember settings, measure usage, and support advertising. Some cookies last only for a browser session, while persistent cookies remain until they expire or are deleted.

We may also use pixels, tags, local storage, software development kits, and similar identifiers. In this policy, “cookies” includes these technologies unless the context requires otherwise.

Cookies do not usually contain information such as your name, but identifiers collected through cookies may be personal information when linked with other data. We do not store passwords or complete payment-card details in cookies.

2. Who sets cookies

First-party cookies are set by Tringg or on our behalf. Third-party cookies are set by service providers and advertising or analytics partners whose technology is used on the Site.

Third parties control their own cookies and process information under their own privacy notices. Their practices may change independently of Tringg.

3. Categories of cookies we use

3.1 Strictly necessary cookies

These cookies are required to operate the Site, provide security, remember privacy choices, process forms, maintain sessions, or deliver a feature you request. They cannot be disabled through our preference centre because the relevant feature may not work without them.

Examples include cookies used by our website platform, consent-management provider, security systems, account login, forms, scheduling tools, chat tools, and payment provider.

3.2 Functional cookies

Functional cookies remember choices and provide enhanced features, such as language, location, form progress, scheduling preferences, or chat settings. If you decline them, some optional features may not work as intended.

3.3 Analytics and performance cookies

These cookies help us understand how people find and use the Site, diagnose errors, measure page performance, and improve content and navigation.

We expect to use Google Analytics and Microsoft Clarity for these purposes. These services may collect device and browser information, IP address or approximate location, referral information, pages viewed, clicks, scrolling, session information, and similar usage data. Microsoft Clarity may create session-replay information showing how visitors interact with page elements; we configure analytics tools not to intentionally capture passwords or payment-card information.

Analytics cookies are disabled until you consent where consent is required.

3.4 Advertising and conversion cookies

We expect to use advertising and conversion technologies from Meta, LinkedIn, and Google. These technologies help us measure campaigns, understand whether an advertisement led to a visit or conversion, limit repeated advertising, build advertising audiences, and show advertisements that may be more relevant.

Advertising partners may receive identifiers and information about your browser, device, Site activity, referral source, and interactions with advertisements. They may combine that information with information they receive from other sources, subject to their own privacy notices.

Advertising cookies are disabled until you consent where consent is required.

4. Services that may place cookies

The providers and purposes expected at launch are summarized below. The precise cookie names, durations, and providers active on your device are shown in the cookie preference centre because they may vary by browser, configuration, geography, and provider updates.

We will update this table and the preference centre when we materially change the technologies used on the Site.

5. Your cookie choices

5.1 Consent banner

When you first visit the Site, our banner allows you to:

• accept all cookies;

• reject non-essential cookies; or

• manage cookies by category.

Analytics, functional, and advertising cookies remain disabled until you make a choice where prior consent is required. Rejecting non-essential cookies does not prevent you from accessing the main content of the Site.

5.2 Change your preferences

You can change or withdraw your choices at any time through the Cookie Preferences link in the Site footer. Withdrawing consent does not affect processing that occurred before withdrawal.

5.3 Global Privacy Control

Where required by applicable law, we treat a valid Global Privacy Control (“GPC”) signal as a request to opt out of sale, sharing, or targeted advertising for the browser or device transmitting the signal. Our Site is designed to recognize GPC signals. You may still use the preference centre to make additional choices.

5.4 Browser controls

Most browsers allow you to block or delete cookies. Browser controls apply to that browser and device and may need to be repeated elsewhere. Blocking all cookies may prevent account, form, scheduling, payment, or other requested functionality from working correctly.

6. Sale, sharing, and targeted advertising

Tringg does not sell personal information for money. Our use of advertising technologies may, however, involve disclosure of online identifiers and Site activity to advertising partners in a way that may be treated as a “sale,” “sharing,” or targeted advertising under some US state privacy laws.

You can opt out through the Cookie Preferences link or by using a recognized GPC signal. Where applicable, the Site footer will also provide a Do Not Sell or Share My Personal Information link that opens the relevant controls.

We do not knowingly sell or share the personal information of anyone under 16.

7. Other tracking choices

Some browsers offer a “Do Not Track” setting. Because there is no single industry standard for interpreting that signal, we do not respond to it unless required by law. This does not affect our treatment of GPC signals.

8. Changes to this policy

We may update this Cookie Policy when our technology, providers, or legal obligations change. We will post the revised policy with a new effective date. If a change materially affects your choices, we may request consent again or provide another prominent notice.

9. Contact us

Questions about this Cookie Policy or our privacy practices may be sent to Alchemy Web LLC, trading as Tringg, Sharjah Media City (Shams), Sharjah, United Arab Emirates, at legal@tringg.ai.